Privacy Policy

1. Data controller

The controller of your personal data is PBMS — Process & Business Management Solutions ("PBMS", "we"). For any matter concerning your personal data you can reach us at info@pbms.gr.

2. What data we collect

Our website does not use tracking cookies, traffic analytics or advertising trackers.

We collect personal data only when you choose to contact us (by email or phone): your name, contact details, company name and the content of your message.

3. Purpose and legal basis

We process the above data solely to respond to your request and to take steps prior to a potential engagement (Article 6(1)(b) GDPR), as well as under our legitimate interest in responding to professional communications (Article 6(1)(f) GDPR).

4. Retention

We keep your data for as long as needed to handle our communication or engagement, and afterwards only where legal or tax obligations require it.

5. Recipients

We do not sell or share your data with third parties for commercial purposes. Access may be granted only to service providers necessary for our operation (e.g. email and hosting providers), who are bound by corresponding confidentiality obligations.

6. Your rights

You have the right to access, rectify, erase, restrict the processing of, object to the processing of, and port your data. To exercise your rights, contact us at info@pbms.gr.

If you believe your rights have been infringed, you may lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, together with the date of the latest update.